+41 71 511 70 77
info@ezyhotel.ch
+41 71 511 70 77
info@ezyhotel.ch
EzyStar: Your Key to Excellence in Reputation Management
Better feedback reputation
Without an active review strategy, negative reviews can greatly impact the online image of a hotel. This can lead potential guests to avoid the hotel and choose other options. According to a study by TripAdvisor, 93% of travelers state that reviews have a massive impact on their booking decision.
We can help you build a strong brand image and gain the trust of potential customers by assisting you in generating better reviews.
Sustainable revenue growth
According to a recent study by TripAdvisor, hotels with a rating of 4 stars or more receive 5 times more bookings than those with a rating of 3 stars or less. If you do not actively promote or have positive reviews, you are missing out on valuable direct bookings. Through positive reviews and customer feedback, you demonstrate to your future guests that you are a trustworthy and reliable company that cares about the well-being of its guests.
Improve your brand image
No more pricing problems
More loyal customers
How we can help you
Reputation Management
We monitor and manage your reviews on all relevant online platforms. We respond promptly to negative reviews and ensure that they are turned into positive experiences.
Feedback Management
Optimization of the guest experience
Our promise
We at EzyHotel are fully committed to helping your hotel establish a strong brand positioning and increased customer loyalty with passion. Our strategies are tailored to your specific needs and always up-to-date with the latest technology.
Do not hesitate to contact us to learn more about our services in the area of reviews as a key to more direct bookings and a strong brand positioning.
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FAQs
Positive reviews play a vital role in establishing trust and credibility for your hotel. They not only boost your online reputation but can also lead to increased sales and customer trust.
Without an active approach to reviews, negative feedback can significantly harm an organization’s online image. Studies have shown that a significant percentage of customers consider reviews when making decisions.
Positive reviews are crucial for attracting customers to book directly with your hotel. Businesses with higher ratings tend to receive more bookings. Actively promoting positive reviews demonstrates trustworthiness, which can lead to increased direct bookings.
Employee training holds the key to our hotel’s stellar reputation. It shapes a team that embodies our commitment to exceptional service, creating memorable experiences for guests. This investment in skill development not only elevates service standards but also fosters a culture of pride and dedication among our staff. The result is a reputation built on genuine hospitality and a commitment to exceeding guest expectations.
